Privacy policy
What we collect
When you place an order, Stripe collects the information needed to process payment and fulfill the box. We receive your name, email address, phone number, shipping address, a short note about who the box is for (if you add one), a gift note (if you add one), and the tier and theme you chose. We never see or store your card number. If you use the contact form, your mail app sends us the name, email, and message you enter. Your box size, theme, recipient note, and gift note in progress may also be saved in your browser’s local storage so the page can remember them. This site does not require a customer account.
Payments
Payments are processed by Stripe. Stripe’s use of your information is governed by Stripe’s privacy policy. We do not see or store your full card number.
How we use information
- To fulfill and ship your box, and to provide customer support.
- To send order, receipt, and UPS tracking emails.
- To answer questions you send us.
- To keep records required for taxes and accounting.
We use this information only to fulfill, ship, and support your order, and as required by law.
Sharing
We do not sell your personal information. We share it only with Stripe (to process payment) and UPS (to ship your box), or when the law requires it.
Cookies and analytics
This site does not include a third-party analytics script. If analytics or marketing cookies are added later, this policy will be updated and, where required, a consent notice will be shown.
Your choices
You can clear this site’s saved box selection by clearing local storage for the site in your browser. To ask about, correct, or delete information we hold after an order, email help@mymysterycreations.com.
Children
This store is intended for customers 18 years of age or older. We do not knowingly collect personal information from children.
Contact
Privacy questions: help@mymysterycreations.com.