Terms of use
The store
Mystery Creations sells curated mystery gift boxes. You choose a box tier and a theme at a fixed price. We choose the items that go inside, pack the box, and ship it to the U.S. address you provide at checkout.
Orders and payment
Orders are placed through Stripe Checkout or a Stripe Payment Link. Stripe processes payments; we never see or store your card number. By paying, you offer to buy the selected tier and theme at the listed price in U.S. dollars. That price is fixed for the tier and theme you choose and includes shipping. There is no extra shipping fee at checkout. We may decline or cancel an order if payment fails, if we cannot fulfill the theme, or if we suspect fraud.
Mystery contents
Box contents are a surprise and vary from order to order. Photos and theme descriptions illustrate a mood; they do not guarantee specific products, brands, or quantities. Every box contains only new, genuine items purchased from authorized retailers. What you pay is what you get: a curated themed gift box. There are no random prizes, odds, chances, rarity tiers, sweepstakes, or resale, trade-in, or buyback programs.
Personalization
When you order, you may optionally tell us a little about who the box is for. That information is a non-binding guide to help us personalize the box. We will consider it, but we can’t guarantee specific requests, brands, or items, and we are not obligated to use or fulfill what you write in that field.
Shipping
We process and pack orders in 3–5 business days, then ship within the United States only, via UPS. Tracking is emailed to you when the package is on its way. Shipping is included in the box price. Typical transit time is 1–5 business days after the box ships. You are responsible for providing a complete, accurate U.S. shipping address at checkout. Risk of loss passes to you when UPS has the package.
Returns, refunds, and cancellations
Because contents are a surprise, we do not accept change-of-mind returns. If a box arrives damaged, is missing items, or is not as described (wrong tier or theme), contact us within 14 days of delivery and include a photo. You may choose a replacement or a full refund. Refunds are issued to the original payment method within 5–10 business days. If a package is lost in transit, we will file a UPS claim and then replace the box or refund you. You may cancel for a full refund any time before the order ships.
Intellectual property and themes
Theme names describe interests only. Items are genuine, new products purchased from authorized retailers; Mystery Creations is not affiliated with or endorsed by any brand. The site’s original design, text, and artwork belong to the store. Please don’t copy them wholesale.
Acceptable use
Don’t misuse the site, attempt to interfere with checkout, or place orders with information you aren’t authorized to use.
Limitation of liability
To the fullest extent permitted by law, Mystery Creations is not liable for indirect, incidental, or consequential damages arising from your use of the site or from an order, except where a refund or replacement is required under the returns policy above or by applicable law. Nothing in these terms limits rights you cannot waive under consumer-protection law.
Contact
Questions about these terms: help@mymysterycreations.com.